We're a small, personal company — and we like it that way. This page answers the most common questions about working with us. Can't find what you need? Contact us or start a project and you'll hear back within 2 hours on business days.
We're a small, LGBTQ+ and AAPI-owned family business based in New York City, helping designers, artists, makers, and brands create high-quality promotional products, custom swag, and corporate gift programs since 2002. We know our clients by name and build real relationships. We're not a big conglomerate. We serve clients in NYC and across the United States.
Yes. Branding Ideas by Litchinut Studios is an LGBTQ+ and AAPI-owned family business, proudly based in New York City. The studio was founded in 2002 with a spirit of bringing creative products and ideas from the far reaches of the world — you can read the full story on our About page.
We carry thousands of custom branded products across every major category, including:
If you don't see what you're looking for, just ask. We can source almost anything.
Yes. This is one of our specialties. We design and assemble custom corporate gift boxes and employee welcome kits that reflect your brand, complete with custom packaging, branded inserts, and personal touches. Popular for new hire onboarding, client appreciation, holiday gifting, and company milestones.
Yes. We carry a curated selection of eco-preferred and sustainably sourced items — recycled notebooks, organic cotton totes, responsibly made drinkware, and more. Ask us about our eco-friendly product collection.
Absolutely. We work with companies on conference giveaways, product launch events, trade show booth items, and branded gifts for any occasion. We'll help you find items that fit your budget and leave a lasting impression.
Yes, and we recommend it for larger orders. Samples let you check the quality, size, and feel of a product before committing. Sample availability and cost vary by product — some items have stock samples we can send quickly, others require a pre-production sample made with your artwork. Just ask when you reach out and we'll tell you what's available for the items you're considering. Start a project →
The easiest way is to use our Start a Project form. Tell us what you're working on — the occasion, approximate quantity, budget, and any product ideas — and we'll come back with recommendations, samples, and pricing.
We respond to most new inquiries within 2 hours on business days. Fast, personal communication is a priority for us.
Minimums vary by product. Many items start as low as 25–50 units. Some specialty items have higher minimums. We're always happy to find the right product to match your quantity and budget, just ask.
Yes. Rush turnarounds are available on many products. If you have a tight deadline, contact us as early as possible and we'll do everything we can to meet it. Let us know your date upfront and we'll be straight with you about what's achievable.
We keep things simple and keep you in the loop at every step:
We handle every step and keep you informed along the way.
Yes. Our team handles logo adaptation, artwork setup, and file preparation for every product. We'll request your files (ideally vector format, like .ai, .eps, or high-resolution .pdf) and take it from there. If your file isn't print-ready, we'll offer guidance, and for bigger fixes we can quote optional design services.
For full artwork guidelines, see our Artwork Guidelines page.
Vector files are ideal, these are files with an .ai, .eps, or .pdf extension created in a program like Adobe Illustrator. Vector files scale to any size without losing quality, which is essential for printing and embroidery. If you only have a .jpg, .png, or .gif, we can often still work with it depending on the resolution. Just send us what you have and we'll let you know. For full details, see our Artwork Guidelines page.
Yes, this is one of our key specialties. We offer full-service kitting and fulfillment: sourcing products, assembling branded gift boxes, adding custom packaging and inserts, and shipping directly to recipients anywhere in the US. We handle everything from 10 kits to 10,000+.
Yes. Our fulfillment service includes direct-to-recipient shipping. You give us the list of addresses, we handle the rest — including branded packing slips and custom packaging.
Yes. We can include custom-branded boxes, tissue paper, ribbon, packing slips, and handwritten or printed inserts. Let us know what you're envisioning and we'll build it.
Yes. While we're based in New York City, we serve clients across the United States and internationally. Our fulfillment services ship to any address in the US.
Yes, we have shipped to clients around the world. International orders may be subject to import duties, tariffs, and local taxes, which vary by destination country and are the responsibility of the recipient. We'll advise on likely costs and timelines when quoting. Contact us for a quote.
Standard production times vary by product, typically 7–15 business days after proof approval, plus shipping. Some speciality products may take up to 4-6 weeks to complete. Rush options are available for many items. We'll give you a clear timeline when we send your quote.
Yes, our minimum order is $300. Beyond that, we work with budgets of all sizes, from a focused run of branded gifts to large corporate programs. Per-unit costs do come down as quantities go up, so the more you order the more you get for your money. If you have a specific budget in mind, tell us upfront. We'd rather find you the best product that fits than have you discover pricing doesn't work after the fact. Start a project →
Pricing varies widely by product type, quantity, and customization. Generally, the more you order, the lower the per-unit cost. We work with budgets of all sizes — from small giveaway orders to large corporate gifting programs. Start a project and we'll tailor recommendations to your budget.
Some products include a one-time setup or screen charge, which covers the creation of your print plate or embroidery digitization file. We'll always disclose any setup fees upfront in your quote.
We're a small team and we genuinely love what we do. Don't hesitate! Contact us directly or start a project and we'll get back to you within 2 hours during business days.